Shawn Walsh (President)

Shawn started Paradigm Computer Consulting in 1994, but he’s not your usual IT guy. 

Most IT guys haven’t been a Detective Sergeant for a police department or taught computer crime investigation. Most IT guys haven’t been one of the first pioneers in the state of New Hampshire involved in computer forensics.

But Shawn has. He’s worked for the Milford Police Department as Detective Sergeant in Charge of the Detective Division. He also managed their IT department, and implemented their first computerized records management system.

If you know Shawn, you know that he’s a teacher on many levels. At the NH Police Academy, he taught computer crime investigation to other officers. At Franklin Pierce College he has taught Computer Science classes as an adjunct faculty member.Today he helps clients create secure & productive working environments, while safeguarding their IT issues.

Today Paradigm Computer Consulting continues helping small businesses with their IT technical needs.  Many small business owners would tell you that having Shawn in their corner helps them rest assured that their business IT issues are well taken care of.

Shawn has a B.S. from Franklin Peirce College with a Major in Management and a Minor in Information Systems. He is a Microsoft Certified Small Business Specialist.

Shawn is married and a father of 3.  When he’s not working, he loves coaching his sons hockey team, riding and working on motorcycles, boating, skiing and golfing.

Peter Jones (Senior Field Support Engineer)

Peter has nearly 20 years of experience that give him the unique skills needed to serve Paradigm clients. He supports customers with unparalleled service and expertise.

As a Microsoft Certified Systems Engineer (MCSE), Peter is an expert at designing and implementing infrastructures for business solutions based on the Microsoft Windows 2000 platform and Windows Server System.

Prior to joining Paradigm, Peter had seven years of experience in Support & Network Operations for 2 powerhouse Internet Service Providers, MindSpring & Earthlink. At these two large ISP’s, he worked his way up the corporate ladder, from answering Support phones, to Managing the Support Team. He created and managed the group responsible for reporting outages and account escalations.

Peter also provides technical support for Intuit, Quicken and IBM through outsourcing channels.

He has a BS in Industrial Economics from Union College in New York and his interests are guitar, legos, race cars and ice hockey (not necessarily in that order).

Keith Anderson (Field Support Engineer)

As a Microsoft Certified Engineer (MCSE), Keith is an expert in designing and implementing infrastructures and solutions for Messaging and Security needs.

Before working for Paradigm, Keith taught a Cisco Networking Class for 2 years at Pembroke Academy and worked for the County of Merrimack providing Technical Support for in-house users.

Prior to his teaching experience and support position for Merrimack County, he worked for a small computer company building custom computers and servers. His experience dealing with, calling on, and providing support for local businesses, was an excellent training ground for his work at Paradigm Computers.

Keith went to college at Coleman College in San Diego, CA, and received his Certificate in Networking.

Keith has also served in the Navy, and was fortunate enough to travel to 16 different countries, He often jokes that he can navigate a ship around the world, but he can’t find his way around New Hampshire!

Keith is a wonderful Dad to his young son.

Dan Brown (Helpdesk Technician)

Dan comes to Paradigm Computer Consultants from Eatontown, New Jersey where he completed his degree in Computer Science from Burlington Community College. He is CompTIA Network Certified with and extensive concentration with wireless network setup, maintenance, troubleshooting and helpdesk functions. Dan is uniquely qualified to work with small to mid size companies with IT analysis and technical advice for business users.

He joined us is 2008 trading the fast paced life of New Jersey for the tranquility of New Hampshire. He enjoys spending his free time biking on the many trails available around NH with his fiancé, who is a student at Franklin Pierce Law School.

Cindy Broderick  (Office Manager)

Cindy keeps our office operations fine-tuned and running smoothly. Her strength and stability creates the perfect office environment for our employees and clients. When caling our office, you’ll most likely reach Cindy first.

We are fortunate to have had Cindy for over 5 years - utilizing her outstanding customer service skills to manage the office, employees, and service calls.

Before entering the Paradigm world, Cindy developed 25 years of Sales experience with a local manufacturing firm.

After her long and satisfying sales career, Cindy re-invented herself by enrolling in Travel Agent School and working at an agency for 5 years. Her specialty was online booking for an agency in Merrimack.

As a grandmother of eight, Cindy knows how to manage our team and keep everyone happy!