"Before Paradigm Computer Consulting I’m not sure we had too much IT support. Now we have been using Paradigm for at least nine years. We have had a great history with Paradigm. Their responsiveness to issues, ability to do training, and actively deal with software issues is what makes them great. The biggest benefit that we receive from working with Paradigm is that we don’t have to worry about any physical equipment or issues. If there are any problems we just give Paradigm a call and they deal with it!"
"Before Paradigm we had an IT guy who managed our systems but wasn’t always available. I am very impressed that Paradigm has a whole team of techs looking out for us 24/7. Paradigm is responsive and proactive. Information comes to us proactively, we never call Paradigm when we have a problem because they recognize it and call us first. The biggest benefit we receive from Paradigm is having peace of mind knowing our data is safe, and that is worth every penny! During an impending hurricane a few years back Paradigm sent out an alert a few days in advance( via email and telephone) letting us know to back up our data and shut down our systems during the hurricane which is something I never would have thought of. I always feel like Paradigm has our best interests at heart."
"What we have documented are quantifiable benefits in terms of improved performance, reduced downtime, and decreased staff distractions with troubleshooting our systems. Shawn has been part of our facility for over 12 years and the insight that he and his team have of our network is invaluable. They have become an integral part of our team here at the Society. I would highly recommend Paradigm to anyone who wants to maintain efficiency and profitability."
"We were one of Paradigm's first customers, so you could say that our businesses have grown up together. Over the years, Paradigm has taken us from 3 un-networked computers to over 60 networked computers, plus several servers, and all of the associated peripherals."
"We do have our own MIS employee who handles certain regular IT functions but when we have IT meetings, Paradigm is in attendance. We assign the tougher issues to Paradigm associates, whom we basically consider as an extension of our company - they're part of our team."
"As attorneys, we need our computer systems to work smoothly in order to practice effectively. When we purchased a new server a couple of years ago, it crashed. It was a disaster. We realized that the company we had been using was reactive and not proactive. We made a decision to hire Paradigm."
"It has made a world of difference. Paradigm handles all routine maintenance and gives us forward-thinking advice about upgrades to our systems. Hiring Paradigm was a smart business decision. We let Paradigm take care of our computer systems so we can focus on practicing law."