Company Bio's
Shawn Walsh (President)
Shawn started Paradigm Computer Consulting in 1994, but he's not your usual IT guy.
Most IT guys haven't been a Detective Sergeant for a police department or taught computer crime investigation. Most IT guys haven't been one of the first pioneers in the state of New Hampshire involved in computer forensics.
But Shawn has. He's worked for the Milford Police Department as Detective Sergeant in charge of the Detective Division. He also managed their IT department, and implemented their first computerized records management system.
If you know Shawn, you know that he's a teacher on many levels. At the NH Police Academy, he taught computer crime investigation to other officers. At Franklin Pierce College he has taught Computer Science classes as an adjunct faculty member.Today he helps clients create secure & productive working environments, while safeguarding their IT issues.
Today Paradigm Computer Consulting continues helping small businesses with their IT technical needs. Many small business owners would tell you that having Shawn in their corner helps them rest assured that their business IT issues are well taken care of.
Shawn has a B.S. from Franklin Peirce College with a Major in Management and a Minor in Information Systems. He is a Microsoft Certified Small Business Specialist.
Shawn is married and a father of 3. When he's not working, he loves coaching his sons hockey team, riding and working on motorcycles, boating, skiing and golfing.
Tom E. Mitchell (Chief Operations Officer / Senior Systems Engineer)
Tom Mitchell returned to Paradigm Computer Consulting in 2011 as a strategic addition to our senior IT team. Tom brings to us over 15 years of IT experience.
He also possesses some amazing technology insights and skills gained from 8 years serving in the US Navy, 6 as an Electronic Technician aboard submarines. Mr. Mitchell’s recent professional accomplishments include 4 years of IT Audits with a “1” rating at Centrix Bank, one of the top commercial banks chartered in New Hampshire.
Shedding the “IT Geek” stereotype, Tom earned the reputation of being a “Mustang” in the Navy and he’s quite a storyteller to boot. Working “inside the box” is not an option with Tom unless the solution is clearly there.
Creativity in problem solving and a passion for achieving IT System harmony are the chief drivers that motivate Tom in his daily work. He applies his definition of happiness to helping our clients succeed in their businesses.
“Everything running smooth, everyone calm and getting along with minimal conflict…” When our clients achieve a smooth running operation throughout their entire IT Infrastructure, Tom knows we’re getting the job done.
Peter Jones (Senior Systems Engineer)
Peter has nearly 20 years of experience that give him the unique skills needed to serve Paradigm clients. He supports customers with unparalleled service and expertise.
As a Microsoft Certified Systems Engineer (MCSE), Peter is an expert at designing and implementing infrastructures for business solutions based on the Microsoft Windows 2000 platform and Windows Server System.
Prior to joining Paradigm, Peter had seven years of experience in Support & Network Operations for 2 powerhouse Internet Service Providers, MindSpring & Earthlink. At these two large ISP’s, he worked his way up the corporate ladder, from answering Support phones, to Managing the Support Team. He created and managed the group responsible for reporting outages and account escalations.
Peter also provides technical support for Intuit, Quicken and IBM through outsourcing channels.
He has a BS in Industrial Economics from Union College in New York and his interests are guitar, legos, race cars and ice hockey (not necessarily in that order).
Dyanna Durham (Service Coordinator)
A New Hampshire native, Dyanna is our Service Coordinator. A graduate of Southern New Hampshire University, Dyanna is enthusiastic and motivated to help keep Paradigm running smoothly and our customers smiling.
Constantly seeking a challenge, she is currently pursuing a Master’s Degree. Her 5 years of coaching Middle School volleyball has given her plenty of experience keeping things organized and the staff motivated to do their best.
She prides herself on maintaining smooth communications between the clients and the Paradigm Staff and is vigilant about the daily schedule.
Outside of work Dyanna continues to volunteer as a volleyball coach, avidly watches the New England Patriots and spends plenty of time spoiling her rescue dog. Soon to be married, she feels she’s earning a certification in wedding planning.
David Martin (Help Desk Technician)
Born in Lowell, Massachusetts David Martin is a true native New Englander. Attending high school at Fryeburg Academy in Maine, David found an interest in competitive skiing and qualified as an FIS (International Ski Federation) Alpine Competitor. He excelled in sports and was a 3-Star Varsity Athlete for four years.
Academically, his favorite subjects are computers and economics – a good match here at Paradigm Computer Consulting. Mr. Martin went on to study communications and sports marketing while in college. Work opportunities, however, called him into full-time employment focusing on computer hardware and point-of-sale systems working 8 years for CBE Technologies. This is where the real education came for David; the school of OJT! He later took a position at MicroData where he earned his way up the IT ladder to become a Help Desk Engineer/Engineer 1.
David is the consummate “self-taught” computer engineering consultant holding 3 advanced certifications including CompTIA A+ Certified Professional IT Technician. He attributes his success to the many people he studied and worked with over the years.
Along with the support of his peers and coworkers, David moved his way up in the IT industry by working hard. He sums up his greatest professional accomplishment this way: “…going from working in a warehouse to becoming an IT engineer.”
Aside from work life, David is a very proud father who’s definition of happiness is simply “my daughter.”
Kevin Greene (Systems Engineer)
Kevin originally hails from Shreveport, Louisiana, and has the southern twang to prove it. But he has been living in New England since 1998.
Kevin has travelled the world as a network administrator, most recently as the Senior Windows Network Administrator for a global Boston-based non-profit organization. Kevin has designed and built computer networks in very challenging computing environments in many countries, including Peru, India, Mozambique, Nigeria, Tanzania, Vietnam, Egypt, Kashakstan, Azerbaijan, Ethiopia Kenya - and of course, the United States.
He has been a Windows Network Administrator since Microsoft produced Windows NT 4.0 in 1996 and has been a Senior Microsoft Exchange Email Administrator since Micrsoft introduced the Exchange 5.5 email system in 1997. Kevin has led migration projects in both networking and email migrations for companies large and small.
In his spare time, he took a side job with Microsoft as Game Designer on Microsoft Flight Simulator X: Acceleration. He was also Game Designer for the latest version of the simulator called "Flight." Kevin has flown aircraft large and small as a hobby, including a Boeing 727.
Cindy Broderick (Office Manager)
Cindy keeps our office operations fine-tuned and running smoothly. Her strength and stability creates the perfect office environment for our employees and clients. When caling our office, you’ll most likely reach Cindy first.
We are fortunate to have had Cindy for over 5 years - utilizing her outstanding customer service skills to manage the office, employees, and service calls.
Before entering the Paradigm world, Cindy developed 25 years of Sales experience with a local manufacturing firm.
After her long and satisfying sales career, Cindy re-invented herself by enrolling in Travel Agent School and working at an agency for 5 years. Her specialty was online booking for an agency in Merrimack.
As a grandmother of eight, Cindy knows how to manage our team and keep everyone happy!
